Garage door systems are more complicated than you might think. There are a lot of moving parts and some that are under high pressure, like the torsion springs and are dangerous to replace if you don't know what you're doing. It is much more convenient to hire a professional for general maintenance, repairs and to replace a door or automatic opener. But you don't want to just hire anybody for the job. Here are some tips of what to ask before you hire a professional.
1. Are you insured? Repair companies should carry at a minimum general liability insurance and also be bonded. Finding a company that is also certified means that they have a permit to offer garage door repair services in your area. To become certified they will need to be knowledgeable and have the skills necessary for the job. Hiring a company that is certified, insured and bonded will give you peace of mind while they are working on your garage door.
2. What is the service charge? You don't want to be surprised with a big service charge after the work has been completed so ask about their charges ahead of time. The repairman will most likely ask for some detail about the problem before they provide you with a quote and they may need to stop by to see the problem so make sure they offer a free inspection before you agree to have them come out. Ask about labor charges and any other hidden fees you may not be aware of.
3. What are their warranties? Sometimes with mechanical things a problem can return or a repair can cause another problem. So you'll want to know if they have a warranty period and what that covers. If parts are replaced, what is the warranty period for the parts. You also want to find out if there will be another service charge if they need to return.
4. Are you available 24/7? It's good to know if the company will respond to a service call in the middle of the night or on weekends. Garage doors, like most things, don't always fail at the most convenient times. It's important to know if you'll be able to reach the repair company when you need them.
There are still many other questions you can ask of your garage door repair company but we think we have provided you with a good start.
Looking for a reputable garage door repair company? Give this company a call in the Austin Texas area.
Compass Garage Doors
5511 Parkcrest Drive 111
Austin, TX 78731